Bilingual Customer Service Administrator

We are growing! Come join an organization that impacts people each and every day. We are committed to delivering the highest level of hearing care, hearing is our business.
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Formed in 2019 through the merger of Sivantos and Widex, WS Audiology combines over 140 years of experience in pioneering better solutions to help people with hearing loss. With a passion for impact, our 11.000 employees are committed to achieving our purpose: wonderful sound for all. With brands like Signia, Widex, Audio Service, Rexton and Vibe, and with diverse assets across wholesale, retail, online, managed care and diagnostic solutions, we are active in over 125 markets. Going beyond together, we achieve annual revenues of around EUR 2 billion.

• Excellent organizational, interpersonal and communication skills, able to work in both French and English (Bilingual).  

• Comfortable support Customer Service Reps and answering customer calls 

• Attention to detail 

• Strong working knowledge of related computer applications. 

• Dependable, team player and positive attitude 

• Must be able to speak, read and understand English fluently 

• Order entry with accuracy 

• Quality control 

• Review of outstanding orders and follow up 

• Inbound and outbound calls 

• Benefit if familiar with Salesforce as case logging and orders are managed through salesforce 

• Partner with Customer service rep on key account order status 

• Reporting 

• Creation of process documentation as needed

We usually respond within two weeks

Or, know someone who would be a perfect fit? Let them know!

Canada Wholesale (Burlington, Ontario)

5041 Mainway
L7L 5H9 Burlington Directions

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